Publisher Newsletter 22nd July 2014

July 22nd, 2014

>Important information regarding recent DDoS issue!

>Stay tuned for our upcoming Back to School competition!

>Don’t miss offers from Resorthoppa UK, The Property Insurer, apartments4you & more

Read Newsletter

DDoS Downtime Compensation for Publishers

July 21st, 2014

Thank you to everyone for your patience while we worked through the recent DDoS issues and the aftermath of these problems.

This was an unprecedented problem in our history, characterised by huge spikes in traffic volumes to the network that started on Thursday 26th June. The malicious traffic volumes were far in excess of the network’s normal operating parameters and as a result there was disruption to our services.

Although we have clearly been the victims of a malicious attempt to cause disruption to the network, this does not change the fact that our users were significantly inconvenienced by the disruption. Because of this, we would like to offer compensation to all publishers that might have been affected. Because the disruption was intermittent rather than total, we will calculate the compensation by looking at the performance of each publisher during a comparable normal operating period, highlighting those publishers that have clearly lost out, and compensating them based on what we assume their earnings would have been had the service been running normally.

Obviously, calculating compensation is not an exact science. However, we hope you’ll appreciate that any technology provider could have been similarly affected by the targeted attacks that were made against us, and it is far from the accepted norm that tech providers, be it in our industry or others, automatically compensate in situations such as this.

Our determination to compensate users is based on the fact that we do not want Affiliate Window users to lose out on earnings as a result of any system-related issue – regardless of its cause.

While DDoS attacks are deliberate and malicious criminal acts that are difficult to prevent, we are making some significant changes to our systems in an effort to minimise disruption if such an issue happens again. These include building an early warning system that all our partners will have access to. We have also launched a dedicated Twitter Feed for us to communicate system related issues. Please follow @AffwinAlerts for these updates.

All affiliates that we calculate are due for compensation will have the amounts added directly to their accounts by the close of business on Monday 21st July. If you would like to contact us regarding the compensation or anything else related to these issues then please don’t hesitate to get in touch with me directly.

Kind Regards
Anthony Clements
Director, Client Services

anthony.clements@affiliatewindow.com

Publisher Newsletter 15th July 2014

July 16th, 2014

>Last chance to sign up for Affiliate Window’s Supergames!

>Don’t miss out on having your say in the annual Affiliate Benchmarks survey!

>Don’t miss offers from Craghoppers.com, IKRUSH, UGG Australia & more

Read Newsletter

Publisher Spotlight: Voucherbox.co.uk

July 15th, 2014

voucherboxlogoVoucherbox.co.uk is the UK expansion of the #1 voucher code site in Germany, Gutscheinsammler.de.  In a vertical which has been largely dominated by a handful of publishers, Voucherbox.co.uk brings a friendly approach to client relationships; driving strong sales for advertisers via their online, newsletter and social channels.

Growing at a rapid pace and continually introducing new, innovative channels for advertisers to promote their brand, Voucherbox.co.uk is a great alternative when utilising the voucher code channel.

voucherbox1How does it work?

Users are truly the number one priority for Voucherbox.co.uk, and promoting the best voucher codes is their highest focus.  What does that mean for an advertiser?  The best vouchers receive the most promotion.

In a world of “pay to play” within the UK voucher code channel, advertisers have been very responsive to this new approach and it appears their users are as well.

Everything on Voucherbox.co.uk is ranked according to the popularity of the voucher with users – making it a level playing field for advertisers large and small.  This truly upholds the element of the best voucher codes rising to the top and ensuring both advertisers and Voucherbox.co.uk have similar targets in mind.

Read the rest of this entry »

Publisher Newsletter 8th July 2014

July 9th, 2014

>Don’t miss the chance to compete in Affiliate Window’s Supergames!

>Find out about our new dedicated Twitter account and Mobile Updates!

>Don’t miss offers from Fastlane, Genes Reunited, Show & Stay & more

Read Newsletter

Affiliate Window Alerts Twitter Account

July 4th, 2014

AffwinalertsYou can already follow Affiliate Window on Twitter @AffWin to receive immediate communication on network issues. However, one of the key pieces of feedback we have received is that some people prefer not to follow us on Twitter, as not all of our communications are relevant to them.

For this reason, we have created a Twitter account dedicated to sending alerts on the status of our systems including interface issues, downtime, delays or any other imminent concerns. Please follow @AffwinAlerts for these updates. If you are already following our main Twitter account any system alerts will also continue to be made here, so no action needs to be taken.

For feedback on any of our communication channels, please get in touch with the team.